Check out our Frequently Asked Questions below. If you still need help please Contact Us.
SHIPPING
Where do you ship to?
- We ship all across CANADA. (International coming soon)
How much does it cost for shipping?
- We have a $15.00 flat rate shipping charge. (FOR CANADA)
How long does shipping take?
- All orders ship via CANADA POST within an estimated 1 TO 7 BUSINESS DAYS (it usually takes 3 business days on average).
How do I track my order?
- On the same day your order is shipped, you will automatically receive a TRACKING NUMBER to the email address you provided during the checkout process.
PRODUCTION
Do you keeps items in stock?
- Each item is MADE TO ORDER, we don't carry inventory.
How long does it take to embroider a design on a crewneck/ hoodie?
- A single embroidery design can take anywhere from 10 MINUTES UP TO 90+ MINUTES to complete, based on the total number of "STITCHES".
How do you price your products?
- Each item's PRICE is determined by the total number of "STITCHES" needed to complete the design. More stitches mean more time and higher cost.